VivaJilian.com ("we", "our",
"us") respects the privacy rights of
its online visitors ("you", "your",
"yours") and recognise the importance
of protecting the information collected about
them. We have adopted a corporate wide Privacy
Policy that guides how we collect, store and use
the information that you provide us with.
If you are under 18, we require that you inform
a parent or guardian about VivaJilian's Privacy
Policy and Terms of Use as well as requiring
their consent to the Privacy Policy and Terms of Use before registering with Viva Jilian
or placing an order with Viva Jilian.
The following information is provided by Viva
Jilian to enable our online visitors to be fully
informed of our Privacy Policy. By visiting JilianIntimate.com,
you are accepting and consenting to the practices
described in this Privacy Policy and the Terms
of Use.
INFORMATION WE COLLECT
Viva Jilian collects personal information in several
ways directly from its online visitors when they
order for themselves, buy a gift certificate for
a friend or when they register for a service offered
by Viva Jilian. If an order is placed with us,
we need to hold personal information including
your name, email address, phone numbers, home
address, shipping address(es) and credit card
billing address(es) so that we can process and
fulfil your orders. Credit card details are entered
directly into our payment partner's systems and
are neither transmitted nor held on Viva Jilian
systems. In certain instances we may be required
to collect and store additional data including
credit card details. This will only be done with
your explicit consent. Additionally we may also
obtain information as a result of authentication
or identity checks. We may ask for your telephone
number, which may be given to our courier for
delivery services. These details allow us to process
your order and to let you know the status of your
order.
OTHER INFORMATION WE COLLECT THROUGH OUR SERVICES
As a user of our services, we may collect non-personal
data about use of the website, such as pages visited,
times and volume of use of the services as well
as Traffic Data. Traffic data includes logs, details
of networks, time of log-on or access, length
of sessions and similar systems data.
COOKIES
Our site uses cookies to keep track of how often
you visit our site, the contents of your shopping
cart, previous purchases and to deliver content
specific to your interests. (A cookie is a piece
of information that is stored on your computer's
hard drive by your web browser which tracks your
movements within websites.) Most browsers are
automatically set to accept cookies but usually
you can alter the settings of your browser to
prevent automatic acceptance. If you choose not
to receive cookies, you may still use most of
the features of our website, including the ability
to purchase items.
VIVA JILIAN EMAIL
When you register with Viva Jilian, you will start
receiving exclusive information about special
offers, new products and much more. If you're
not already registered, simply complete our sign
up form to receive these special messages.
If at any time you would like to stop future delivery
of these promotional emails, please hit the "Instant
removal with SafeUnsubscribe" located at
the bottom of each message. Asking to be removed
from Viva Jilian Email will not prevent you from
receiving email communications relating to any
online order you place at VivaJilian.com, requests
to participate in surveys about our products or
other operational email communications.
HOW THE INFORMATION MAYBE USED, AND WHOM WE
SHARE YOUR INFORMATION WITH
We use the information we collect for various
purposes, including:
- to complete your purchase transactions
- to provide the services you request
- to send you our catalogues and other offerings
by email
- to keep you informed about the status of
your orders
- to identify your product and service preferences,
so we can notify you of new or additional products,
services, and promotions that might be of interest
to you
- to notify you of product recalls or provide
other information concerning products you have
purchased
- to improve our merchandise selections, customer
service, and overall shopping experience
We may also use your personal information for
our internal marketing and demographic studies,
together with non-personal data to monitor customer
patterns so we can consistently improve our site
design to better meet our visitors' needs.
Should you choose to have your name and personal
data removed from our database all together, you
can do so by sending an email to customerservice@vivajilian.com.
LINK TO OTHER WEB SITES
Please note that this policy applies to Viva Jilian,
but not to websites maintained by other companies
or organisations to which we link. Please ensure
that you read the Privacy Policy of such other
companies or organisations before submitting any
personal information.
UPDATE YOUR PERSONAL
We prefer to keep your personal information accurate
and up-to-date. To do this, we provide you with
the opportunity to update or modify your personal
information including billing and shipping information
by logging into Your Account.
SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE
INFORMATION
We will only collect personally identifiable information
to the extent deemed reasonably necessary to serve
you in view of our legitimate business purposes
as set out above, and we will use our best endeavours
to maintain appropriate safeguards to ensure the
security, integrity and privacy of the information
you have provided us with. When you place an order
or access your account information, we use a Secure
Socket Layer (SSL) encryption which encrypts your
information before it is sent to us to protect
it from unauthorised use.
WHERE AND HOW TO ASK QUESTIONS
If you have questions or concerns with respect
to our Privacy Policy, please feel free to contact
us at info@vivajilian.com.
ACCEPTANCE
By using VivaJilian.com, you accept the policies
set forth in this Privacy Policy.