VivaJilian.com ("we", "our", "us") respects the privacy rights of its online visitors ("you", "your", "yours") and recognise the importance of protecting the information collected about them. We have adopted a corporate wide Privacy Policy that guides how we collect, store and use the information that you provide us with.
If you are under 18, we require that you inform a parent or guardian about VivaJilian's Privacy Policy and Terms of Use as well as requiring their consent to the Privacy Policy and Terms of Use before registering with Viva Jilian or placing an order with Viva Jilian.
The following information is provided by Viva Jilian to enable our online visitors to be fully informed of our Privacy Policy. By visiting JilianIntimate.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms of Use.

INFORMATION WE COLLECT
Viva Jilian collects personal information in several ways directly from its online visitors when they order for themselves, buy a gift certificate for a friend or when they register for a service offered by Viva Jilian. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping address(es) and credit card billing address(es) so that we can process and fulfil your orders. Credit card details are entered directly into our payment partner's systems and are neither transmitted nor held on Viva Jilian systems. In certain instances we may be required to collect and store additional data including credit card details. This will only be done with your explicit consent. Additionally we may also obtain information as a result of authentication or identity checks. We may ask for your telephone number, which may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

OTHER INFORMATION WE COLLECT THROUGH OUR SERVICES
As a user of our services, we may collect non-personal data about use of the website, such as pages visited, times and volume of use of the services as well as Traffic Data. Traffic data includes logs, details of networks, time of log-on or access, length of sessions and similar systems data.

COOKIES
Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. (A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites.) Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.

VIVA JILIAN EMAIL
When you register with Viva Jilian, you will start receiving exclusive information about special offers, new products and much more. If you're not already registered, simply complete our sign up form to receive these special messages. If at any time you would like to stop future delivery of these promotional emails, please hit the "Instant removal with SafeUnsubscribe" located at the bottom of each message. Asking to be removed from Viva Jilian Email will not prevent you from receiving email communications relating to any online order you place at VivaJilian.com, requests to participate in surveys about our products or other operational email communications.

HOW THE INFORMATION MAYBE USED, AND WHOM WE SHARE YOUR INFORMATION WITH
We use the information we collect for various purposes, including:

• to complete your purchase transactions
  
• to provide the services you request
  
• to send you our catalogues and other offerings by email
  
• to keep you informed about the status of your orders
  
• to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
  
• to notify you of product recalls or provide other information concerning products you have purchased
  
• to improve our merchandise selections, customer service, and overall shopping experience

We may also use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.

Should you choose to have your name and personal data removed from our database all together, you can do so by sending an email to customerservice@vivajilian.com.

LINK TO OTHER WEB SITES
Please note that this policy applies to Viva Jilian, but not to websites maintained by other companies or organisations to which we link. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting any personal information.

UPDATE YOUR PERSONAL
We prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information including billing and shipping information by logging into Your Account.

SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION
We will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above, and we will use our best endeavours to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use.

WHERE AND HOW TO ASK QUESTIONS
If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us at info@vivajilian.com.

ACCEPTANCE
By using VivaJilian.com, you accept the policies set forth in this Privacy Policy.